Knowledge Base

FAQs, troubleshooting guides, and everything you need to know

Installation

=»

System Requirements

Minimum and recommended specifications

3 min read
>Ÿ

Windows Installation Guide

Install on Windows 10 or 11

5 min read

macOS Installation Guide

Install on Mac (Apple Silicon and Intel)

5 min read
='

Linux Installation Guide

Install on Ubuntu, Fedora, and more

6 min read


Upgrading TomYaYa

Update to the latest version

4 min read

Account & Licensing

=d

Creating an Account

Set up your TomYaYa account

3 min read
=

License Activation

Activate your Pro, Business, or Enterprise license

4 min read
=Ê

Plan Comparison

Compare Free, Pro, Business, and Enterprise

5 min read
<

Referral Program Guide

Earn free upgrades by referring friends

5 min read

Troubleshooting

L

App Not Starting

TomYaYa won't launch or crashes on startup

5 min read
="

Slow Performance Issues

App running slowly or freezing

6 min read
=

Permission Errors

Access denied and permission issues

5 min read
<

Network Connection Errors

Cloud sync and network issues

5 min read
=

Sync Issues

Problems syncing across devices

6 min read
=á

Antivirus Conflicts

False positives and AV interference

5 min read
=

Reporting Bugs

How to submit bug reports

4 min read

Frequently Asked Questions

S

General FAQ

Common questions about TomYaYa

8 min read
=

Deduplication FAQ

Questions about duplicate detection

8 min read
=æ

Compression FAQ

Questions about media compression

8 min read
=

Privacy FAQ

Data privacy and security questions

6 min read
=Ü

Licensing FAQ

License and subscription questions

6 min read

Settings & Configuration

™

Preferences Guide

All settings and options explained

10 min read
(

Keyboard Shortcuts

Speed up with keyboard shortcuts

5 min read
<¨

Theme Customization

Light, dark, and custom themes

4 min read
=¾

Backing Up Settings

Export and import your settings

4 min read

Best Practices

(

Best Practices Overview

Get the most out of TomYaYa

15 min read
=¡

Workflow Tips

Optimize your daily workflow

10 min read
=¾

Storage Strategy Guide

Comprehensive storage management

20 min read
=Å

Maintenance Schedule

Recommended maintenance routines

8 min read