Knowledge Base

FAQs, troubleshooting guides, and everything you need to know

Installation

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System Requirements

Minimum and recommended specifications

3 min read
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Windows Installation Guide

Install on Windows 10 or 11

5 min read

macOS Installation Guide

Install on Mac (Apple Silicon and Intel)

5 min read
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Linux Installation Guide

Install on Ubuntu, Fedora, and more

6 min read


Upgrading TomYaYa

Update to the latest version

4 min read

Account & Licensing

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Creating an Account

Set up your TomYaYa account

3 min read
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License Activation

Activate your Pro, Business, or Enterprise license

4 min read
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Plan Comparison

Compare Free, Pro, Business, and Enterprise

5 min read
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Referral Program Guide

Earn free upgrades by referring friends

5 min read

Troubleshooting

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App Not Starting

TomYaYa won't launch or crashes on startup

5 min read
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Slow Performance Issues

App running slowly or freezing

6 min read
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Permission Errors

Access denied and permission issues

5 min read
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Network Connection Errors

Cloud sync and network issues

5 min read
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Sync Issues

Problems syncing across devices

6 min read
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Antivirus Conflicts

False positives and AV interference

5 min read
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Reporting Bugs

How to submit bug reports

4 min read

Frequently Asked Questions

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General FAQ

Common questions about TomYaYa

8 min read
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Deduplication FAQ

Questions about duplicate detection

8 min read
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Compression FAQ

Questions about media compression

8 min read
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Privacy FAQ

Data privacy and security questions

6 min read
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Licensing FAQ

License and subscription questions

6 min read

Settings & Configuration



Preferences Guide

All settings and options explained

10 min read
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Keyboard Shortcuts

Speed up with keyboard shortcuts

5 min read
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Theme Customization

Light, dark, and custom themes

4 min read
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Backing Up Settings

Export and import your settings

4 min read

Best Practices

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Best Practices Overview

Get the most out of TomYaYa

15 min read
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Workflow Tips

Optimize your daily workflow

10 min read
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Storage Strategy Guide

Comprehensive storage management

20 min read
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Maintenance Schedule

Recommended maintenance routines

8 min read